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Privacy Policy

Last updated: February 2025

TECHARK is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with GDPR (EU), PDPA (Vietnam), and applicable data protection laws.

Data We Collect

We collect the following personal data when you use our services:

  • ●Contact information (name, email, company, job title, company size)
  • ●Assessment responses and scores from the Data Maturity Assessment
  • ●Consultation request details
  • ●Technical data (browser type, IP address) for analytics

How We Use Your Data

Your data is used for the following purposes:

  • ●Generating your personalized Data Maturity Assessment report
  • ●Contacting you about consultation requests
  • ●Improving our services and assessment methodology
  • ●Sending relevant communications (with your consent)

Your Rights

Under GDPR and PDPA, you have the following rights:

  • ●Right of access — Request a copy of all data we hold about you
  • ●Right to rectification — Request correction of inaccurate data
  • ●Right to erasure — Request deletion or anonymization of your data
  • ●Right to data portability — Receive your data in a machine-readable format
  • ●Right to object — Object to processing of your personal data
  • ●Right to withdraw consent — Withdraw consent at any time

To exercise any of these rights, contact us at privacy@techark.io. We will respond within 30 days.

Data Retention

We retain your personal data only as long as necessary for the purposes described above. Assessment data is retained for 12 months unless you request earlier deletion. Anonymized aggregate data may be retained indefinitely for analytics.

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure database access controls, and regular security reviews.

Third-Party Services

We may share data with trusted third-party services (e.g., email delivery, hosting) that comply with applicable data protection regulations. We do not sell your personal data.

Contact Us

For privacy-related inquiries or to exercise your data rights:

privacy@techark.io

We aim to respond to all privacy requests within 30 days.